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Table 2 Reasons why ambulance diversions (red light) only occasionally alleviate ED crowding according to respondents (n = 28)

From: Emergency department crowding in the Netherlands; evaluation of a real-time ambulance diversion dashboard

Appointed reasons why the red light only occasionally alleviate ED crowding (n = 28)

n* (%)

Diversions only attribute for a limited group of patients

12 (42.9)

Regional (over)crowding

11 (39.3)

Ambulances do not adhere to the diversion

10 (35.7)

ASCR** is not properly informed about the diversion

5 (17.9)

Diversion is proclaimed when ED is already crowded so doesn’t alleviate crowding at that time

1 (3.6)

In hospital specialists do not adhere to the diversion

2 (7.1)

  1. * “n” exceeds 28 because of allowing multiple answers
  2. ** Ambulance Service Control Room